“At Harbour City Security Ltd (HCSL) we rely heavily on our IT networks and connectivity, reliability and “up time” and Dion and his team at Xtreme Networks have delivered this in bucketloads – time and time again.
As well as the network set up at our premises, Xtreme co-hosts some equipment for us plus provides “fibre-equivalent” connections to our off-site Disaster Recovery Centre. All of these networks are mission-critical to support our 24/7 monitoring centre and, therefore, our thousands of clients.
The off-site services are provided over duplicated and multiple telco paths ensuring that we are not off the air in the event of a single telco network or infrastructure outage. I know that this multi telco and multi path networking is not cheap or easy or in fact common for an ISP to provide but Xtreme do it as a standard part of their risk management for their clients.
I also have firsthand knowledge of the duplication of the back end of their systems including generators, UPS’s and HVAC etc.
A lot of this excellence is never going to be obvious to an end-user but I have seen it for myself and it is as important to me as it is to Xtreme Networks. They are an amazingly hard-working and focused team.”
Craig Shepherd, Managing Director, Harbour City Security